Pandemic Updates

Coronavirus (COVID-19) information

Date: 3/31/2020

Coherent is operating with a series of preventative safety measures, is following regional health department guidelines, and is actively managing this dynamically evolving situation. Our priority is twofold: (1) to ensure the safety of our employees, our customers, and the communities where we do business, and (2) to maintain our ability to provide the products and services our customers require.

We are following the Center for Disease Control (CDC) and the World Health Organization (WHO) advisories, as well as local governments’ regulations.

  • Our business operates with minimal disruption as several of our manufacturing operations are classified as essential services. 

  • Non-production employees are following shelter-in-place and/or local social distancing requirements by working from home. Customer and sales engagement is also utilizing remote work technologies.

  • Most of our 17 Applications Laboratories are operating with minimally-reduced capacity, continuing to support our customers’ needs.

  • Business continuity plans are activated at every location around the globe to help mitigate possible supply issues.

  • Out of 27 production facilities, some manufacturing in California, Connecticut, and Scotland is affected by the shelter-in-place order and corresponding local regulations. As a qualified essential business our manufacturing continues and we have made adjustments to prioritize the safety of our employees.  

  • Service in the Bay Area (CA) and many other areas is impacted by the shelter-in-place order and operates remotely when/if possible.

  • Across Europe and the Middle East our ability to provide on-site support is being affected by the on-going global pandemic. Our support response will be determined by a number of factors including governmental travel restrictions and the need to ensure the safety of both our customer’s and our own employees. If you need an on-site visit please contact your local Coherent office to discuss your needs with our Service team.

  • Remote service capability is available.

We are grateful for the commendable and professional response of our staff, who adapted to the new environment with agility and continue to support our customers, partners, and each other while navigating through these unprecedented circumstances.

We will continue to monitor the situation as it remains fluid and will provide updates as they become available. We appreciate your understanding and wish you all the best during these challenging times. Stay Safe.